Medical Assistant II - CHA - Atlantic Urology
Company: New Hanover Regional Medical Center
Location: Wilmington
Posted on: February 14, 2025
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Job Description:
Job DescriptionDescription
About NHRMC
NHRMC, established in 1967 in Wilmington, NC, is recognized as a
preeminent healthcare organization focused on leading our community
to outstanding health. We have an 855 bed network of hospitals and
multi-specialty physician group practices with more than 200
physicians. With a network of primary, specialty, neighborhood
clinics and regional medical centers; you will find our culture is
the very definition of best in practice. Join us and find out how
many ways NHRMC offers you the chance to focus on what really
matters - our patients and community.
About the Job
Location: Atlantic Urology
Department: Atlantic Urology
Full Time Equivalent: FTE: 1.000000
Work Type: 64 to 80 Hours Pay Period
Work Schedule: 8HR DAY - Most of shift btwn 7A-3P
Exempt from Overtime: Exempt: No
What You'll Do
Summary:Works in collaboration with the providers to assess, plan,
provide exemplary patient care and implement a plans of care.
Records results of clinical tests and reports results to
physicians. Assists in administrative duties as well as
clinical.
Responsibilities:Responsibility I: NHRMC Standards of Performance•
Ownership - responsible for all outcomes of efforts and actions•
Teamwork - demonstrates a willingness to assist co-workers and to
accept additional assignments as requested to support the
department efficiently• Communication - acknowledge patients and
co-workers, listen attentively while maintaining eye contact and
speaking to them directly and respectfully• Compassion - Be an
advocate for patients, families and teammates. Show them you care
and always follow up.
Responsibility II: Administrative• Front desk reception, answering
phones and scheduling appointments as needed• Greet patients,
completion of registration forms, and give instructions• Filing and
maintaining medical records ensuring proper documentation•
Arranging for hospital admissions and outside referrals for the
physician• Calling prescriptions to the pharmacy for the physician•
Communication skills using appropriate medical terminology• Works
with pharmacies and insurance companies on prior authorizations•
Following appropriate legal and ethical professional conduct
Responsibility II. Clinical• Recording patient interview, history
and chief complaint• Ability to obtain an accurate set of vitals•
Ability to perform routine EKG and document accordingly• Strong
working knowledge of current medications, dosing information and
prescribing requirements• Prepares and administers medications,
vaccines and treatments with knowledge of purpose and adverse
effects of nursing care provided• Ability to comfortably administer
respiratory therapies; i.e. nebulizer treatments• Change dressings,
applying bandages, removing sutures and other first aid
procedures.• Phlebotomy and collection of specimens• Providing
patient education with regards to office policies, medications,
management of diseased, home treatments and special diets•
Assisting the physician with exams and minor office surgery•
Maintaining supplies, equipment, stocking and sterilizing
instruments• Recording accurate refrigerator temperature logs
daily, as well as spore testing on Autoclave's• Disposing of
biohazard waste according to OSHA standards• Performing accurate,
legal, and ethical documentation at all times• Maintains compliancy
within regulatory agencies such as HIPAA, OSHA and CLIA and JCAHO
if applicable
Responsibility IV: Accountability of Patient Care• Ensures that
patients have all information and questions answered about their
health and treatments received, to include future treatment plans•
Completes all documentation for observation, planning and
evaluation of care provided to patients• Assumes responsibility for
tracking patient through radiology, laboratory and all other
referrals• Assists physician with History and Physical• Responsible
for inventory of all sample medications, perform monthly inventory
on expired medications, reports and disposes of accordingly
Responsibility V: General Practice • Must maintain current
certification, fulfilling all CME requirement, including CPR• Must
have physical exam and annual TB skin testing• Provide telephone
coverage / daily patient call backs• Assist front office staff with
scheduling future appointments• Assist front office staff with
filing and other clerical needs• PHI - refrain from discussing
Patient Health Information in public in accordance with HIPAA
guidelines and policies• Ability and flexibility to cover various
medical offices when needed• Adheres to departmental dress codes as
observed by director and wears picture identification badge, 100%
of the time
Position Requirements
Credentials:Essential:* Cert Medical Assistant
Education:Essential:* High School Diploma
Other information:Experience: At least 1 year previous medical /
physician office experience Demonstrates standards of performance
(ownership, teamwork, communication, compassion) that support
patient satisfaction and principles of service excellence.Performs
other duties as assigned.Individual will possess commensurate
combination of education, experience and qualifications.
Other Information
This position description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications which may be required of the employee assigned to
the position. Depending on the location of the job, duties may
vary. Receipt of the job description does not imply nor create a
promise of employment, nor an employment contract of any kind; my
employment with the Company is at will.
Keywords: New Hanover Regional Medical Center, Wilmington , Medical Assistant II - CHA - Atlantic Urology, Healthcare , Wilmington, North Carolina
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