Quality Assurance Manager

Company: Butterball
Location: Raeford
Posted on: April 26, 2025

Job Description:

Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices.
We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success
Job SummaryOversees Quality Assurance (QA) teams, program, and policies ensuring food safety, regulatory and company compliance, and compliance with all established safety procedures. Serves as a primary point of contact for the resolution of Hazard Analysis and Critical Control Points (HACCP) and other Food Safety related issues. Guides audits and corrective actions.Key Responsibilities - - - - - - - - - Manages a team of entry to established level individual contributors and/or supervisors. Provides guidance, coaching, and support to ensure successful delivery of department goals. Responsible for HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, budget allocation, etc. Enforces and meaningfully contributes to the development of systems, policies, and procedures. Participates in strategic planning for the function. - - - - - - - - - Oversees the design, implementation and execution of programs, processes, policies, control procedures, and standard practices. Responsible for the achievement of department goals. - - - - - - - - - Provides expertise for the resolution of quality, safety, or sanitation issues. Collaborates cross functionally to resolve quality related concerns, implement corrective action, and ensure risks are mitigated. - - - - - - - - - Responsible for quality inspections and audits for operations, processing environments, suppliers, products, etc. Promotes GMP (Good Manufacturing Practices) and Food safety providing coaching and training as needed. - - - - - - - - - Oversees the investigation and resolution of product and process failures. - - - - - - - - - Serves as a main point of contact for external vendors and third parties such as USDA. Responsible for facility, customer, and third-party audits and audit preparation. - - - - - - - - - Engages with customer and consumer feedback to identify root cause and implement impactful preventative measures. - - - - - - - - - Stays up to date with industry trends, best practices, and advancements to continuously enhance quality programs. - - - - - - - - - Oversees the development and execution of data handling, intricate analysis, and comprehensive reporting processes. Utilizes data to identify opportunities and implement - - - - - - - - - process optimizations. - - - - - - - - - Monitors key performance indicators and presents insights from team's findings.Minimum Qualifications (Educations & Experience) - - - - - - - - - - Bachelor's degree in related field equivalent experience - - - - - - - - - 6+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role - - - - - - - - - 2+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role - - - - - - - - - 1+ HACCP certification course or the ability to obtain within the first year of employment -Knowledge, Skills, and Abilities -Butterball Core CompetenciesCaring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: - - - - - - - - - Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. - - - - - - - - - Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. - - - - - - - - - Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. - - - - - - - - - Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. - - - - - - - - - Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.Essential Knowledge, Skills, and Abilities - - - - - - - - - Firm knowledge of product specifications, plant quality procedures, and plant HACCP plan - - - - - - - - - Strong understanding of GMPs, Food Safety, HACCP, USDA regulations and guidelines, SSOPs, - - - - - - - - - K-12 school lunch program, and CN programs - - - - - - - - - Working knowledge of poultry processing, including Further Processing (FP) - - - - - - - - - Strong leadership skills with the ability to guide, coach, develop, mentor, and motivate a team - - - - - - - - - Sound project management skills with the ability to impact results - - - - - - - - - Highly skilled at resource management, delegation, and prioritizing deliverables - - - - - - - - - Ability to identify and implement process improvements - - - - - - - - - Strong communication, interpersonal, presentation, and collaboration skills with the ability to foster relationships internally and externally - - - - - - - - - Proficient technology skills including Microsoft Office Suites and ability to utilize inventory management programs - - - - - - - - - Proven ability to define problems, collect data, establish facts, and resolve quality issuesPreferred Knowledge, Skills, and Abilities - - - - - - - - - Knowledge of pest control practices - - - - - - - - - Knowledge of sanitation chemicals and cleaning procedures -Physical Demands - - - - - - - - - While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. -Working Conditions - - - - - - - - - Work will be performed in a variety of conditions including climate-controlled office and laboratory environment(s); in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions; and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. - - - - - - - - - This position requires the individual to wear and work in personal protective equipment while in the laboratory, manufacturing and farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken. - - - - - - - - - The noise level of the office, laboratory and farm environment is usually moderate. The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Showering in and out of farm locations may be required. - - - - - - - - - Minimal travel may be required up to 10% of the time.DisclaimerThe statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. -We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. -
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.

This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Keywords: Butterball, Wilmington , Quality Assurance Manager, Executive , Raeford, North Carolina